Shipping Policy

SHIPPING POLICY

Yes Orthopedic works with international suppliers who ship products directly to the address provided at the time of purchase.

DELIVERY TIME
The average delivery time is 5 to 12 business days, depending on the destination. After payment confirmation, order processing and shipping usually take 1 to 3 business days.

TRACKING INFORMATION
All orders include a tracking number, which will be sent to your email address so that you can monitor the progress of your delivery.

PARTIAL SHIPMENTS
If you purchase more than one item, your order may be shipped in separate packages, each with its own tracking number.

CUSTOMS DUTIES AND TAXES
In rare cases, customs authorities may apply additional duties, taxes, or fees. These charges are the sole responsibility of the customer.

DELIVERY ADDRESS
Please carefully review your shipping information before completing your purchase. If the address provided is incorrect or if the recipient is unavailable to receive the package, the shipment may be returned to the sender, and the cost of reshipment will be the customer’s responsibility.

CUSTOMER SUPPORT
If you have any questions, our customer support team is available by email at support@yesorthopedic.com.

By completing a purchase, the customer automatically agrees to the conditions described herein.